Terms of Service : HILOKAL CO., LTD.
Last Updated: September 1, 2022
Welcome, and thank you for your interest in HILOKAL CO., LTD., and their respective
parents subsidiaries and affiliated entities (“Hilokal,” “we,” or “us”) and our website at https://www.hilokal.com, along with our related websites, networks,
applications, mobile applications, and other services provided by us in the United States
(collectively, the “Service”). These Terms of Service are a legally binding contract between you and Hilokal
regarding your use of the Service.
PLEASE READ THE FOLLOWING TERMS CAREFULLY.
BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING
THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF OR
ACCESS TO THE SERVICE IN THE UNITED STATES, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS
AND CONDITIONS, INCLUDING HILOKAL’S PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY THIS
REFERENCE (TOGETHER, THESE “TERMS”). IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR
PERMISSION TO USE THE SERVICE AND YOU SHOULD STOP USING THE SERVICE IMMEDIATELY. YOUR USE
OF THE SERVICE, AND HILOKAL’S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY
HILOKAL AND BY YOU TO BE BOUND BY THESE TERMS.
ARBITRATION NOTICE. Except for certain kinds of disputes described in Section 19, you agree that disputes
arising under these Terms will be resolved by binding, individual arbitration, and BY
ACCEPTING THESE TERMS, YOU AND HILOKAL ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO
PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR
RIGHT TO GO TO COURT to assert or defend your rights under this contract (except for
matters that may be taken to small claims court). Your rights will be determined by a
NEUTRAL ARBITRATOR and NOT a judge or jury. (See Section 19.)
1. Hilokal Service Overview
The Service offers a live-audio, social broadcasting platform that allows users to broadcast audio content in real time to other users of the Service. Those who broadcast on the service are called “Streamers” (formerly referred to as “DJs”). The Service also allows users to Post (defined below) chat messages and other User Content (defined below) and purchase Virtual Items (defined below) to use within the Service in accordance with these Terms.
2. Eligibility
You must be at least 13 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 13 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and use of the Service is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms and you agree to be bound by these Terms. Certain age restrictions may apply to the use of some features of the Service (including, for example, the purchase of Virtual Items (defined below)), depending on applicable laws and the policies of Hilokal and its third-party vendors.
3. Accounts and Registration
To access most features of the Service, you must register for an account, which may include the ability to register through certain third-party account login credentials, such as Twitter or Facebook. When you register for an account, you may be required to provide us with some information about yourself, such as your gender identification, email address, phone number, birthdate, other contact information, and in some cases where legally permitted, you may be asked to provide a form of government identification. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password or third-party login credentials, if enabled by us. You are solely responsible for maintaining the confidentiality of your account and passwords, and you accept responsibility for all activities that occur under your account. If you believe that your account is no longer secure, then you must immediately notify us at admin@hilokal.com.
4. General Payment Terms
Certain features of the Service may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable.
4.1 Price.
Hilokal reserves the right to determine pricing for the Service. Hilokal will make
reasonable efforts to keep pricing information published on the website up to date. We
encourage you to check our website periodically for current pricing information. Hilokal
may change the fees for any feature of the Service, including additional fees or charges,
if Hilokal gives you advance notice of changes before they apply. Hilokal, at its sole
discretion, may make promotional offers with different features and different pricing to
any of Hilokal’s customers. These promotional offers, unless made to you, will not apply
to your offer or these Terms.
4.2 Authorization.
You authorize Hilokal to charge all sums for the orders that you make and any level of
Service you select as described in these Terms or published by Hilokal, including all
applicable taxes, to the payment method specified in your account. If you pay any fees
with a credit card, Hilokal may seek pre-authorization of your credit card account prior
to your purchase to verify that the credit card is valid and has the necessary funds or
credit available to cover your purchase. In order to use a credit card for any payments in
connection with the Service, you must be at least 18 years old.
5. Virtual Items
5.1 Virtual Items.
We may allow users to purchase virtual digital items (“Bean”) at a price determined by
Hilokal. Certain features of the Service allow users to react to favored User Content with
virtual digital rewards in order to express approval of the User Content. You may also use
Bean to obtain digital items directly from Hilokal, such as extending the time Streamers
may post User Content. The use and purchase of Bean (defined below) are transactions
solely between the user and Hilokal. The term “Bean” is hereinafter collectively referred
to as “Virtual Items.” Users can obtain Virtual Items in the various ways provided by Hilokal in its sole
discretion and in accordance with these Terms. All non-standard transactions between users
related to Virtual Items are prohibited. We may limit the amount of Virtual Items that you
may purchase or hold at any time
5.2 Not Currency.
Each of the Virtual Items perform different functions on the Service, and each are
subject to their own terms and conditions, as specified in these Terms. They also have
some things in common. In particular, Virtual Items are not money. While we may use terms
like “buy”, “purchase”, or “sell” in reference to some Virtual Items, such uses are merely
for convenience and do not mean that Virtual Items have any particular cash value. When
you “send” a Virtual Item, you are sending it to Hilokal to display and register your
approval of the referenced User Content. Any Virtual Items that you obtain or access on
the Service are provided to you under a limited, personal, revocable, non-transferable
license to use only on the Service. The Service may enable you to react to Streamers,
users, or User Content; but any and all transfers of Virtual Items between users
(including the transfer of accounts) not expressly permitted under these Terms or the
terms and conditions of the Streamer Program are expressly prohibited, including any sale
or exchange, whether direct or through an intermediary such as an auction service. Virtual
Items are provided to you for entertainment purposes only. Virtual Items are not property,
and you have no right, title, or interest in any Virtual Items, nor any right to exchange
Virtual Items for any virtual currency or for government-issued currency, except as
required by law.
5.3 No Liability for Virtual Items.
Prices, availability, exchangeability, and transferability of Virtual Items are
determined by Hilokal in its sole discretion and are subject to change without prior
notice to you. Subject to applicable law and any other written and signed agreement
entered into between you and Hilokal in addition to these Terms, you agree that Hilokal
has the absolute and unrestricted right to manage, restrict, distribute, control, modify,
withdraw, cancel, eliminate, change the prices or methods of exchange of, or reduce or
limit the supply of Virtual Items in its sole discretion, and that Hilokal will have no
liability to you or to any third party for exercising any such rights. Under no
circumstances will Hilokal be liable to you for any damages or claims that may arise from
the loss of Virtual Items, regardless of the circumstances. Without limiting anything in
this Section, Hilokal’s liability to you for the loss of any Virtual Items, or the use or
enjoyment thereof, will under no circumstance exceed the replacement of such Virtual
Items, or the provision of alternative Virtual Items as determined by Hilokal at its
discretion.
5.4 Virtual Items Purchase Terms.
The purchase of Virtual Items is a transaction solely between the user and Hilokal. When
you purchase Virtual Items on the Service, you will have an opportunity to review and
accept the fees that you will be charged. Hilokal may use third-party payment processors
to execute such transactions, and all such transactions are subject to the legal terms and
privacy policies of our payment processors. By clicking to complete the purchase, you
authorize us and our payment processors to charge your provided payment method (such as a
credit card or debit card) the full amount of such purchase, including any taxes. All
purchases are final and non-refundable. If you request a chargeback from your issuing bank
after having authorized a purchase, and we believe in our sole discretion that you have
not disputed the transaction in good faith, your Service account may be terminated with no
recourse. In order to purchase Bean or other Virtual Items that Hilokal may make
available, you must be at least 18 years old. Except where prohibited by applicable law,
Bean expire five years from the date of purchase.
5.5 Eligibility for Streamer Program.
Hilokal wishes to motivate users to post original, creative User Content that is of high
quality and interesting for our users. To motivate users accordingly, users that act as
Streamers on the Service may receive Bean from other users of the Service, and if a
Streamer receives a certain value of Bean (determined by Hilokal at its discretion), then
that user may be eligible to receive compensation as part of Hilokal’s program for
Streamers (the “Streamer Program”). Any user that acts as a Streamer on the Service will automatically get enrolled by
Hilokal in the Streamer Program, unless Hilokal determines such user is ineligible for
enrollment in the Streamer Program. In order to receive any compensation or payouts in
connection with the Streamer Program, a user acting as a Streamer must first accept the
Streamer Program Terms (available here: [Streamer Program]) (the “Streamer Program Terms”), which are incorporated into these Terms by this reference, Hilokal is the sole
decision-maker as to whether and how users may be compensated in connection with the
Streamer Program or otherwise.
5.6 Forfeiture and Expiration of Virtual Items.
Virtual Items expire five years after purchase, Bean may be terminated, forfeited,
discontinued at Hilokal Radio's direction. If Hilokal terminates your Service account in
accordance with these Terms, your license to all Virtual Items (including Bean, Gifts, and
Coins) associated with your Service account will terminate immediately and all Virtual
Items associated with your Service account will be forfeited, without compensation of any
kind to you.
6. Subscriptions
6.1 Automatically Renewing Subscriptions.
Hilokal may, from time to time, offer subscriptions (“Subscriptions”) that provide
bundled Virtual Items or features or opportunities not available as part of the
free-of-charge service. If you purchase a Subscription, you are subscribing to an
automatically renewing subscription requiring recurring payments at the stated frequency
(e.g., monthly or annual) until cancelled. When you purchase a Subscription, you must
provide accurate and complete information for a valid payment method that you are
authorized to use—this information may be collected and processed by a third party app
store or platform. If you purchase a Subscription, you will be charged your first
subscription fee and any applicable taxes on the date you purchase your Subscription. Your
Subscription will automatically continue at the selected interval, and you will continue
to be charged at the then-current price (including any applicable taxes), unless at least
24 hours prior to the end of the current subscription period: (a) you terminate your
account; (b) you cancel your subscription (as described below); (c) we decline to renew
your subscription; or (d) these Terms are otherwise properly terminated as expressly
permitted herein. The subscription fee is non-refundable except as expressly set forth in
these Terms or in accordance with applicable law. If any subscription fee is not paid in a
timely manner, or your transaction cannot be processed, we reserve the right to suspend,
disable, cancel or terminate your access to the Service or cancel your Subscription. You
will be responsible for paying all past due amounts.
6.2 Cancellation.
When you cancel a Subscription, you cancel only future charges associated with your
Subscription. You may initiate your cancellation at any time, but the cancellation will
become effective at the end of your current subscription period. In order to avoid future
charges, you must cancel your Subscription at least 24 hours prior to the end of your
current subscription period. Subscriptions purchased through a third party app store or
platform must be cancelled through that third party.
6.3 No Refunds.
EXCEPT AS OTHERWISE STATED HEREIN OR REQUIRED BY APPLICABLE LAW, YOUR SUBSCRIPTION FEE IS
NONREFUNDABLE and if you cancel your Subscription, you will not receive any refund and you
will continue to have access to your Subscription benefits, Virtual Items, and services at
least until the end of your current subscription period. We reserve the right to issue
refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or
discount, we are under no obligation to issue the same or similar refund in the
future.
6.4 Termination. We may terminate your Subscription at our sole discretion and without any notice. If we cancel your Subscription, we may give you a prorated refund based on the amount of time or Virtual Items remaining that you cannot use; provided, however, that we will not be obligated to grant you a refund if we terminate your account or your Subscription because we determine, in our sole discretion, that your actions or your use of the Service violate these Terms, any applicable law, or has harmed another user.
6.5 Changes. We may change the subscription terms or fees at any time on a going forward basis in our discretion. If the pricing for your Subscription increases, we will notify you, and provide you an opportunity to change your Subscription before applying those changes to your account or charging you in connection with an automatic renewal. We may choose in our sole discretion to add, modify, or remove benefits and features from a Subscription. Your continued use of the Service after the changes become effective will constitute your acceptance of the changes. If you do not wish to continue subscribing with the new fees or features, you may cancel your Subscription. If you accept the new Subscription, its terms and conditions will apply for that renewal and all renewals going forward.
7. Licenses
7.1 Limited License.
Subject to your complete and ongoing compliance with these Terms, Hilokal grants you,
solely for your personal use, a limited, non-exclusive, non-transferable,
non-sublicensable, revocable license to: (a) install and use one object code copy of any
mobile application associated with the Service obtained from a legitimate marketplace
(whether installed by you or pre-installed on your mobile device by the device
manufacturer) on a mobile device that you own or control; and (b) access and use the
Service.
7.2 License Restrictions.
Except and solely to the extent such a restriction is impermissible under applicable law,
you may not: (a) reproduce, distribute, publicly display, or publicly perform the Service;
(b) make modifications to or derivative works of the Service; or (c) interfere with or
circumvent any feature of the Service, including any security or access control mechanism.
If you are prohibited under applicable law from using the Service, you may not use
it.
7.3 Feedback.
If you choose to provide input and suggestions regarding problems with or proposed
modifications or improvements to the Service (“Feedback”), then you hereby grant Hilokal an unrestricted, perpetual, irrevocable, non-exclusive,
fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose,
including to improve the Service and create other products and services.
8. Ownership; Proprietary Rights
The Service is owned and operated by Hilokal. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service (“Materials”) provided by Hilokal are protected by intellectual property and other laws. All Materials included in the Service are the property of Hilokal or its third-party licensors. Except as expressly authorized by Hilokal, you may not make use of the Materials. Hilokal reserves all rights to the Materials not granted expressly in these Terms.
9. Third-Party Terms
9.1 Third-Party Services and Linked Websites.
Hilokal may provide tools through the Service that enable you to export information,
including User Content, to third-party services, including through features that allow you
to link your account on Hilokal with an account on a third-party service, such as Twitter
or Facebook, or through our implementation of third-party buttons (such as “like” or
“share” buttons). By using one of these tools, you agree that Hilokal may transfer that
information to the applicable third-party service. Third-party services are not under
Hilokal’s control, and, to the fullest extent permitted by law, Hilokal is not responsible
for any third-party service’s use of your exported information. The Service may also
contain links to third-party websites. Linked websites are not under Hilokal’s control,
and Hilokal is not responsible for their content.
9.2 Third-Party Software.
The Service may include or incorporate third-party software components that are generally
available free of charge under licenses granting recipients broad rights to copy, modify,
and distribute those components (“Third-Party Components”). Although the Service is provided to you subject to these Terms, nothing in these
Terms prevents, restricts, or is intended to prevent or restrict you from obtaining
Third-Party Components under the applicable third-party licenses or to limit your use of
Third-Party Components under those third-party licenses.
10. User Content
10.1 User Content Generally.
“User Content” means any content that you submit, webcast, or otherwise transmit (collectively,
“Post”) to the Service, including, without limitation, audio content (including voice),
comments, messages, photos, video, images, folders, data, text, and other types of works
published on the Service through features called, without limitation, LIVE (including any
third-party content included in such Posts, including, without limitation, any audiovisual
works, sound recordings or musical works). You retain any copyright and other proprietary
rights that you may hold in the User Content that you Post to the Service.
10.2 Limited License Grant to Hilokal.
By Posting User Content to or through the Service, you grant Hilokal a worldwide,
non-exclusive, irrevocable (subject to all applicable laws and Section 2 of these Terms),
royalty-free, fully paid right and license (with the right to sublicense, through multiple
tiers) to host, store, transfer, display, perform and communicate to the public (in each
instance on a through-to-the-audience basis), reproduce, modify for the purpose of
formatting for display, distribute and otherwise use and exploit your User Content, in
whole or in part, in any media formats and through any media channels now known or
hereafter developed, including in Hilokal’s marketing and advertising of the
Service.
10.3 Limited License Grant to Other Users.
By providing User Content to or via the Service to other users of the Service, you grant
those users a non-exclusive license to access and use that User Content as permitted by
these Terms and the functionality of the Service.
10.4 User Content Representations and Warranties.
Hilokal disclaims any and all liability in connection with User Content. You are solely
responsible for your User Content and the consequences of providing User Content via the
Service. By providing User Content via the Service, you affirm, represent, and warrant
that:
A. you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Hilokal and users of the Service to use and distribute your User Content as necessary to exercise the licenses granted by you in this Section, in the manner contemplated by Hilokal, the Service, and these Terms;
B. your User Content, and the use of your User Content as contemplated by these Terms, does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Hilokal to violate any law or regulation; and
C. your User Content could not be deemed by a reasonable person to be embarrassing, harassing, hateful, indecent, objectionable, pornographic, profane, threatening, or otherwise inappropriate.
10.5 You Must Have Rights to the Content You Post.
You must not Post any User Content to the Service if you are not the copyright owner of
or are not fully authorized to grant rights in all of the elements of the User Content you
intend to Post to the Service in compliance with the grant of rights set forth in Section
10.2. In addition, if you only own the rights in and to a sound recording or an
audiovisual work, but not to the underlying musical works embodied in such sound recording
or audiovisual work, then you must not Post such sound recording or audiovisual work to
the Service unless you have all necessary rights, authorizations, and permissions with
respect to such embedded musical works that grant you sufficient rights to grant the
licenses to Hilokal under these Terms. You represent and warrant that: (a) you own the
User Content Posted by you on the Service or otherwise have the right to grant the license
set forth in these Terms; (b) the Posting and use of your User Content on or through the
Service does not violate the privacy rights, publicity rights, copyrights, trademark
rights, patent rights, trade secret rights, contract rights, or any other rights of any
party, including, but not limited to, the rights of any person visible in any of your User
Content; (c) the Posting of your User Content on the Service will not require us to obtain
any further licenses from or pay any royalties, fees, compensation or other amounts or
provide any attribution to any third parties; and (d) the Posting of your User Content on
the Service does not result in a breach of contract between you and a third party. You
agree to pay all monies owing to any person resulting from Posting your User Content on
the Service, including from Hilokal’s exercise of the license set forth in Section
10.2.
10.6 Through-To-The-Audience Rights.
All of the rights you grant in these Terms are provided on a through-to-the-audience
basis, meaning the owners or operators of external services will not have any separate
liability to you or any other third party for User Content Posted, viewed, performed,
communicated or otherwise used on such external services via the Service.
10.7 User Content Disclaimer.
We are under no obligation to edit or control User Content that you or other users post
or publish, and will not be in any way responsible or liable for User Content. Hilokal
may, however, at any time and without prior notice, screen, remove, preserve, edit, or
block any User Content that in our sole judgment violates these Terms or is otherwise
objectionable or inappropriate as determined by Hilokal in its sole discretion. You
understand that when using the Service you will be exposed to User Content from a variety
of sources and acknowledge that User Content may be inaccurate, offensive, indecent, or
objectionable. You agree to waive, and do waive, any legal or equitable right or remedy
you have or may have against Hilokal with respect to User Content. If notified by a user
or content owner that User Content allegedly does not conform to these Terms, we may
investigate the allegation and determine in our sole discretion whether to remove the User
Content, which we reserve the right to do at any time and without notice. For clarity,
Hilokal does not permit copyright-infringing activities on the Service.
10.8 Monitoring Content.
Hilokal does not control and does not have any obligation to monitor: (a) User Content;
(b) any content made available by third parties; or (c) the use of the Service by its
users. You acknowledge and agree that Hilokal reserves the right to, and may from time to
time, monitor any and all information transmitted or received through the Service for
operational and other purposes. If at any time Hilokal chooses to monitor the content,
Hilokal still assumes no responsibility or liability for content or any loss or damage
incurred as a result of the use of content. During monitoring, information may be
examined, recorded, copied, and used in accordance with our Privacy Policy.
11. Communications
11.1 Text Messaging.
Hilokal and those acting on our behalf may send you text (SMS) messages at the phone
number you provide us. These messages may include operational messages about your use of
the Service, as well as marketing messages. You may opt out of receiving marketing and/or
operational text messages at any time by sending an email to admin@hilokal.com indicating that you no longer wish to receive such texts along with the phone number of
the mobile device receiving the texts. You may continue to receive text messages for a
short period while Hilokal processes your request, and you may also receive text messages
confirming the receipt of your opt-out request. Opting out of receiving operational text
messages may impact the functionality that the Service provides to you. Text messages may
be sent using an automatic telephone dialing system. Your agreement to receive text
messages is not a condition of any purchase or use of the Service. Standard data and
message rates may apply whenever you send or receive such messages, as specified by your
carrier.
11.2 Push Notifications.
When you install our app on your mobile device, you agree to receive push notifications,
which are messages an app sends you on your mobile device when the app is not on. You can
turn off notifications by visiting your mobile device’s “settings” page.
11.3 Email.
We may send you emails concerning our products and services, as well as those of third
parties. You may opt out of promotional emails by following the unsubscribe instructions
in the promotional email itself.
11.4 Electronic Notifications. You consent to receive notifications from Hilokal electronically and agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing or be delivered in a particular manner. You agree that you have the ability to store such electronic communications such that they remain accessible to it in an unchanged form. You agree to keep your contact information current.
12. Prohibited Conduct
BY ACCESSING OR USING THE SERVICE YOU AGREE NOT TO:
12.1 use the Service for any illegal purpose or in violation of any local, state, national, or international law, including, without limitation, any anti-money laundering laws or regulations;
12.2 harass, threaten, demean, embarrass, or otherwise harm, or encourage the harm or self-harm of, any other user of the Service;
12.3 post or display hate speech, including content promoting racism, terrorism, age discrimination, gender discrimination, or content intended to insult religious beliefs;
12.4 engage in, promote, or incite violence against any individual or group, including posting or displaying images of firearms or other weapons;
12.5 violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
12.6 interfere with security-related features of the Service, including by: (a) disabling or circumventing features that prevent or limit use or copying of any content; or (b) reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law;
12.7 interfere with the operation of the Service or any user’s enjoyment of the Service, including by: (a) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (b) making any unsolicited offer or advertisement to another user of the Service; (c) collecting personal information about another user or third party without consent; or (d) interfering with or disrupting any network, equipment, or server connected to or used to provide the Service;
12.8 perform any fraudulent activity, including impersonating any other user of the Service, person, or entity (including impersonating Hilokal employees), claiming a false affiliation, accessing any other Service account without permission, or using the Service to perform money laundering activities;
12.9 sell or otherwise transfer the access granted under these Terms or any Materials (as defined in Section 8) or any right or ability to view, access, or use any Materials;
12.10 provide false identification or personal information to Hilokal when making a user inquiry, or requesting a refund;
12.11 collect, store, distribute, or post any personal information or that of third parties;
12.12 solicit direct payments from other users, post third-party payment information, or otherwise encourage other users to circumvent Hilokal’s Virtual Items purchasing;
12.13 post or display overtly sexual content or pornography or link to pornographic sites;
12.14 promote or engage in gambling or gambling-related activity;
12.15 use the Service for commercial advertising or political fundraising, unless approved in advance by Hilokal; or
12.16 attempt to do any of the acts described in this Section 11 or assist or permit any person in engaging in any of the acts described in this Section 12.
12.17 If you find any suspected violation of the above provisions, please immediately notify Hilokal at admin@hilokal.com or use the “report” function in the Hilokal mobile application.
13. Notice and Procedure for Making Claims of Copyright or Other Intellectual Property Infringements
13.1 Respect of Third-Party Rights.
Hilokal respects the intellectual property of others and takes the protection of
intellectual property very seriously, and Hilokal asks users to do the same. Infringing
activity will not be tolerated on or through the Service.
13.2 Repeat Infringer Policy.
Hilokal’s intellectual property policy is to: (a) remove or disable access to material
that Hilokal believes in good faith, upon notice from an intellectual property rights
owner or his or her agent, is infringing the intellectual property rights of a third party
by being made available through the Service; and (b) in appropriate circumstances, to
terminate the accounts of and block access to the Service by any user who repeatedly or
egregiously infringes other people’s copyrights or other intellectual property
rights.
13.3 Procedure for Reporting Claimed Infringement.
If you believe that any content made available on or through the Service has been used or
exploited in a manner that infringes an intellectual property right you own or control,
then please promptly send a “Notification of Claimed Infringement” containing the following information to the staff identified below. Your Notification of
Claimed Infringement may be shared by Hilokal with the user alleged to have infringed a
right you own or control, and you hereby consent to Hilokal making such disclosure. Your
communication must include substantially the following:
A. a physical or electronic signature of a person authorized to act on behalf of the owner of the work(s) that has/have been allegedly infringed;
B. identification of works or materials being infringed, or, if multiple works are covered by a single notification, then a representative list of such works;
C. identification of the specific material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Hilokal to locate the material;
D. information reasonably sufficient to permit Hilokal to contact you, such as an address, telephone number and, if available, an electronic mail address at which you may be contacted;
E. a statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
F.
a statement that the information in the notification is accurate, and under penalty of
perjury, that you are authorized to act on behalf of the owner of an exclusive right
that is allegedly infringed.
You should consult with your own lawyer and/or see 17 U.S.C. § 512 or other applicable
laws to confirm your obligations to provide a valid notice of claimed
infringement.
13.4 Contact Information.
Hilokal’s staff for receipt of Notifications of Claimed Infringement (“sfaff”) can be contacted at:
Via Email:
admin@hilokal.com
13.5 Counter Notification.
If you receive a notification from Hilokal that material made available by you on or
through the Service has been the subject of a Notification of Claimed Infringement, then
you will have the right to provide Hilokal with what is called a “Counter Notification.” To be effective, a Counter Notification must be in writing, provided to Hilokal’s staff
through one of the methods identified in Section 13.4 and include substantially the
following information:
A. A physical or electronic signature of the subscriber;
B. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
C. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
D. The subscriber’s name, address and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, then for any judicial district in which Hilokal may be found, and that the subscriber will accept service of process from the person who provided notification under Section 13.4 above or such person.
13.6 A party submitting a Counter Notification should consult a lawyer or see 17 U.S.C. § 512 to confirm the party’s obligations to provide a valid counter notification under the Copyright Act.
13.7 Reposting of Content Subject to Counter Notification.
If you submit a Counter Notification to Hilokal in response to a Notification of Claimed
Infringement, then Hilokal will promptly provide the person who provided the Notification
of Claimed Infringement with a copy of your Counter Notification and inform that person
that Hilokal will replace the removed User Content or cease disabling access to it in 10
business days, and Hilokal will replace the removed User Content and cease disabling
access to it not less than 10, nor more than 14, business days following receipt of the
Counter Notification, unless Hilokal’s Designated Agent receives notice from the party
that submitted the Notification of Claimed Infringement that such person has filed an
action seeking a court order to restrain the user from engaging in infringing activity
relating to the material on the Service.
13.8 False Notifications of Claimed Infringement or Counter Notifications.
The Copyright Act provides that:
[a]ny person who knowingly materially misrepresents under Section 512 of the Copyright
Act (17 U.S.C. § 512) (1) that material or activity is infringing, or (2) that material or
activity was removed or disabled by mistake or misidentification, will be liable for any
damages, including costs and attorneys’ fees, incurred by the alleged infringer, by any
copyright owner or copyright owner’s authorized licensee, or by a service provider, who is
injured by such misrepresentation, as the result of Hilokal relying upon such
misrepresentation in removing or disabling access to the material or activity claimed to
be infringing, or in replacing the removed material or ceasing to disable access to
it.
17 U.S.C. § 512(f).
Hilokal reserves the right to seek damages from any party that submits a Notification of
Claimed Infringement or Counter Notification in violation of applicable law.
13.9 Notifications to You via the Service.
You hereby authorize Hilokal to notify you through your public notice board on the
Service of any notifications of claimed infringement received by Hilokal with respect to
any User Content you Post to the Service or any other matter arising from your use of the
Service. As such communications could embarrass you, please be sure to respect the rights
of third parties and not Post any User Content unless you are confident you have the
rights to such User Content. You hereby release Hilokal from any liability, injury or
damages that may arise from Hilokal notifying you in a public manner on any matter related
to your use of the Service on or through the Service.
14. Modification of these Terms
We reserve the right to change these Terms on a going-forward basis at any time. Please check these Terms periodically for changes. If a change to these Terms materially modifies your rights or obligations, we may require that you accept the modified Terms in order to continue to use the Service. Material modifications are effective upon your acceptance of the modified Terms. Immaterial modifications are effective upon publication. Except as expressly permitted in this Section 15, these Terms may be amended only by a written agreement signed by authorized representatives of the parties to these Terms. Disputes arising under these Terms will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose.
15. Term, Termination and Modification of the Service
15.1 Term.
These Terms are effective beginning when you accept the Terms or first download, install,
access, or use the Service, and ending when terminated as described in Section 15.2
15.2 Termination.
If you violate any provision of these Terms, your authorization to access the Service
automatically terminates. In addition, Hilokal may, at its sole discretion, terminate
these Terms or your account on the Service, or suspend or terminate your access to the
Service, at any time for any reason or no reason, with or without notice. You may
terminate your account and these Terms at any time by following the instructions
pertaining to the deactivation process described at https://www.hilokal.com or by contacting customer service at admin@hilokal.com.
15.3 Effect of Termination.
Upon termination of these Terms: (a) your license rights will terminate and you must
immediately cease all use of the Service; (b) you will no longer be authorized to access
your account or the Service and, subject to applicable law, you will forfeit any Virtual
Items (including Bean) associated with your Service account; (c) you must pay Hilokal any
unpaid amount that was due prior to termination; and (d) all payment obligations accrued
prior to termination and Sections 7.3, 8, 10.2, 15.3, 16, 17, 18, 19, and 20 will
survive.
15.4 Modification of the Service.
Hilokal reserves the right to modify or discontinue the Service at any time (including by
limiting or discontinuing certain features of the Service), temporarily or permanently,
without notice to you. Hilokal will have no liability for any change to the Service or any
suspension or termination of your access to or use of the Service.
16. Indemnity
To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Hilokal and its officers, directors, employees, consultants, affiliates, subsidiaries (together, the “Hilokal Entities”) from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or connected with: (1) your unauthorized use of, or misuse of, the Service; (2) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (3) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (4) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of those claims.
17. Disclaimers; No Warranties
17.1 THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. HILOKAL DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: (a) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (b) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. HILOKAL DOES NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND HILOKAL DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.
17.2 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR HILOKAL ENTITIES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE HILOKAL ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE AND YOUR DEALING WITH ANY OTHER SERVICE USER. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE SERVICE AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF DATA, INCLUDING USER CONTENT.
17.3 THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. Hilokal does not disclaim any warranty or other right that Hilokal is prohibited from disclaiming under applicable law.
18. Limitation of Liability
18.1 TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE HILOKAL ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY HILOKAL ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.
18.2 EXCEPT AS PROVIDED IN SECTION 18.5 AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE HILOKAL ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (a) THE AMOUNT YOU HAVE PAID TO HILOKAL FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO CLAIM; OR (b) $100.
18.3 EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 17 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
19. Dispute Resolution and Arbitration
19.1 Generally.
In the interest of resolving disputes between you and Hilokal in the most expedient and
cost effective manner, and except as described in Section 19.2 and 19.3, you and Hilokal
agree that every dispute arising in connection with these Terms will be resolved by
binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses
a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than
in court, and can be subject to very limited review by courts. Arbitrators can award the
same damages and relief that a court can award, except as set forth in Section 19.7. This
agreement to arbitrate disputes includes all claims arising out of or relating to any
aspect of these Terms, whether based in contract, tort, statute, fraud, misrepresentation,
or any other legal theory, and regardless of whether a claim arises during or after the
termination of these Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS,
YOU AND HILOKAL ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS
ACTION. The arbitrator has exclusive authority to resolve any dispute relating to the
interpretation, applicability, or enforceability of this binding arbitration
agreement.
19.2 Exceptions.
Despite the provisions of Section 18.1 nothing in these Terms will be deemed to waive,
preclude, or otherwise limit the right of either party to: (a) bring an individual action
in small claims court; (b) pursue an enforcement action through the applicable federal,
state, or local agency if that action is available; (c) seek injunctive relief in a court
of law in aid of arbitration; or (d) to file suit in a court of law to address an
intellectual property infringement claim.
19.3 Opt-Out.
If you do not wish to resolve disputes by binding arbitration and have not previously
agreed to arbitration with Hilokal, you may opt out of the provisions of this Section 19
within 30 days after the date that you agree to these Terms by sending a letter to HILOKAL
CO., LTD., Attention: Legal Department – Arbitration Opt-Out, 27 Dongil-ro, Nowon-gu,
Seoul, 174-gil (Gongneung-dong, SEOUL STARTUP DIDIMTEO), Republic of Korea, 01849, that
specifies: your full legal name, the email address associated with your account on the
Service, and a statement that you wish to opt out of arbitration (“Opt-Out Notice”). Once Hilokal receives your Opt-Out Notice, this Section 19 will be void and any
action arising out of these Terms will be resolved as set forth in Section 20.2. The
remaining provisions of these Terms will not be affected by your Opt-Out Notice.
19.4 Arbitrator.
Any arbitration between you and Hilokal will be settled under the Federal Arbitration Act
and administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (collectively, “AAA Rules”) as modified by these Terms. The AAA Rules and filing forms are available online
at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Hilokal.
19.5 Notice of Arbitration; Process.
A party who intends to seek arbitration must first send a written notice of the dispute
to the other party by certified U.S. Mail or by Federal Express (signature required) or,
only if that other party has not provided a current physical address, then by electronic
mail (“Notice of Arbitration”). Hilokal’s address for Notice is: HILOKAL CO., LTD., 27 Dongil-ro, Nowon-gu, Seoul,
174-gil (Gongneung-dong, SEOUL STARTUP DIDIMTEO), Republic of Korea, 01849. The Notice of
Arbitration must: (a) describe the nature and basis of the claim or dispute; and (b) set
forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly, but if the
parties do not reach an agreement to do so within 30 days after the Notice of Arbitration
is received, you or Hilokal may commence an arbitration proceeding. All arbitration
proceedings between the parties will be confidential unless otherwise agreed by the
parties in writing. During the arbitration, the amount of any settlement offer made by you
or Hilokal must not be disclosed to the arbitrator until after the arbitrator makes a
final decision and award, if any.
19.6 Fees.
If you commence arbitration in accordance with these Terms, Hilokal will reimburse you
for your payment of the filing fee, unless your claim is for more than $10,000, in which
case the payment of any fees will be decided by the AAA Rules. If the claim is for $10,000
or less, you may choose whether the arbitration will be conducted: (a) solely on the basis
of documents submitted to the arbitrator; (b) through a non-appearance based telephone
hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or
parish) of your billing address. If the arbitrator finds that either the substance of your
claim or the relief sought in the Demand is frivolous or brought for an improper purpose
(as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then
the payment of all fees will be governed by the AAA Rules. In that case, you agree to
reimburse Hilokal for all monies previously disbursed by it that are otherwise your
obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration
is conducted, all hearings will be in the English language and the arbitrator must issue a
reasoned written decision sufficient to explain the essential findings and conclusions on
which the decision and award, if any, are based. The arbitrator may make rulings and
resolve disputes as to the payment and reimbursement of fees or expenses at any time
during the proceeding and upon request from either party made within 14 days of the
arbitrator’s ruling on the merits.
19.7 No Class Actions or Consolidated Proceedings.
YOU AND HILOKAL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS
INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR
REPRESENTATIVE PROCEEDING. Further, unless both you and Hilokal agree otherwise, the
arbitrator may not consolidate more than one person’s claims, and may not otherwise
preside over any form of a representative or class proceeding. The arbitrator may award
injunctive relief only in favor of you and only to the extent necessary to provide the
relief warranted by your individual claim. Any claims for injunctive relief in favor of
more than one person, the public at large, or otherwise seeking a public injunction must
be brought in the state or federal courts located within San Francisco County,
California.
19.8 Modifications to this Arbitration Provision.
If Hilokal makes any future material change to this arbitration provision after the date
you last accepted these Terms (or accepted any subsequent changes to these Terms), you may
reject any such change by sending us an Opt-Out Notice within 30 days of the date such
change became effective, as indicated in the “Last Updated” date above or in the date of
Hilokal’s notice to you of such change. By rejecting any material change, you are agreeing
that you will arbitrate any dispute between you and Company in accordance with the dispute
resolution provision that was in effect as of the date you last accepted these Terms, as
determined by the Company’s business records.
19.9 Enforceability.
If Section 19.7 or the entirety of this Section 19 is found to be unenforceable, or if
Hilokal receives a valid Opt-Out Notice from you, then the entirety of this Section 19
will be null and void and, in that case, exclusive jurisdiction and venue described in
Section 20.2 will govern any action arising out of or related to these Terms.
20. Miscellaneous
20.1 General Terms.
These Terms, together with the Privacy Policy and any other agreements expressly
incorporated by reference into these Terms, are the entire and exclusive understanding and
agreement between you and Hilokal regarding your use of the Service. You may not assign or
transfer these Terms or your rights under these Terms, in whole or in part, by operation
of law or otherwise, without our prior written consent. We may assign these Terms at any
time without notice or consent. The failure to require performance of any provision will
not affect our right to require performance at any other time after that, nor will a
waiver by us of any breach or default of these Terms, or any provision of these Terms, be
a waiver of any subsequent breach or default or a waiver of the provision itself. Use of
section headers in these Terms is for convenience only and will not have any impact on the
interpretation of any provision. Throughout these Terms the use of the word “including”
means “including but not limited to”. If any part of these Terms is held to be invalid or
unenforceable, the unenforceable part will be given effect to the greatest extent
possible, and the remaining parts will remain in full force and effect.
20.2 Governing Law.
These Terms are governed by the laws of the State of California without regard to
conflict of law principles. For claims and remedies that are not subject to arbitration
under Section 19 above, you and Hilokal submit and irrevocably consent to the personal and
exclusive jurisdiction of the state courts and federal courts located within San Francisco
County, California for resolution of any lawsuit or court proceeding permitted under these
Terms. We operate the Service from our offices in California, and we make no
representation that Materials included in the Service are appropriate or available for use
in other locations.
20.3 Privacy Policy.
Please read the Hilokal Privacy Policy (https://www.hilokal.com) carefully for information relating to our collection, use, storage, disclosure of your
personal information. The Hilokal Privacy Policy is incorporated by this reference into,
and made a part of, these Terms.
20.4 Additional Terms.
Your use of the Service is subject to all additional terms, policies, rules, or
guidelines applicable to the Service or certain features of the Service that we may post
on or link to from the Service (the “Additional Terms”). All Additional Terms are incorporated by this reference into, and made a part of,
these Terms.
20.5 Consent to Electronic Communications.
By using the Service, you consent to receiving certain electronic communications from us
as further described in our Privacy Policy. Please read our Privacy Policy to learn more
about our electronic communications practices. You agree that any notices, agreements,
disclosures, or other communications that we send to you electronically will satisfy any
legal communication requirements, including that those communications be in writing.
20.6 Contact Information.
The Service is offered in the United States by HILOKAL CO., LTD., located at 414 Brannan
Street, San Francisco, CA 94107. You may reach HILOKAL CO., LTD. by emailing us at admin@hilokal.com. You may reach it by sending correspondence to 27 Dongil-ro, Nowon-gu, Seoul, 174-gil
(Gongneung-dong, SEOUL STARTUP DIDIMTEO), Republic of Korea, 01849 or through the above
email address.
20.7 No Support.
We are under no obligation to provide support for the Service. In instances where we may
offer support, the support will be subject to published policies.
20.8 International Use.
The Service is intended for visitors located within the United States. We make no
representation that the Service is appropriate or available for use outside of the United
States. Access to the Service from countries or territories or by individuals where such
access is illegal is prohibited.
21. Notice Regarding Apple
This Section 21 only applies to the extent you are using our mobile application on an iOS device. You acknowledge that these Terms are between you and Hilokal only, not with Apple Inc. (“Apple”), and Apple is not responsible for the Service or the content thereof. Apple has no obligation to furnish any maintenance and support services with respect to the Service. If the Service fails to conform to any applicable warranty, you may notify Apple and Apple will refund any applicable purchase price for the mobile application to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service. Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including: (a) product liability claims; (b) any claim that the Service fails to conform to any applicable legal or regulatory requirement; or (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that the Service and/or your possession and use of the Service infringe a third party’s intellectual property rights. You agree to comply with any applicable third-party terms when using the Service. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms. You hereby represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Contact: If you have any questions or comments about these Terms or your use of the Service, please contact us at admin@hilokal.com.
Community Guidelines
HILOKAL CO., LTD.(“Hilokal”) is committed to maintaining a safe, positive community where all users feel comfortable expressing themselves. We created our community guidelines with this commitment in mind. By using Hilokal, you are agreeing to follow these guidelines. We take this seriously, and will actively work to make the community better.
1. We are real. We do not allow false identification when contacting Hilokal customer support or cashing out.
2. We share our own voices, not those of others. That means not impersonating other users misrepresenting your age, using others’ photos without permission, and misrepresenting yourself as an employee of Hilokal (for the record, the only official Hilokal Team accounts are @hilokal.com)
3. We don’t harm our community by exploiting software bugs in the app.
4. We lift others up. That means no bullying. Period.
5. We support others during hard times. But our community is not the place to depict, encourage or assist in suicide and self-harm. If you see or hear someone who really needs help please share the National Suicide Hotline number with them: 1-800-273-8255
6. We respect each other’s privacy. That means zero tolerance for unauthorized sharing of private information such as identifying information about other users (address, phone number, other social media handles, etc.), recording people in private spaces without their permission, etc.
7. We stay safe and protect the vulnerable. We ask that you not share your address, phone number, or any other potentially sensitive private information. Similarly, if you witness inappropriate advances please report them.
8. We maintain a non-toxic environment. Some language is not appropriate for users under 18. We reserve the right to consider that when deciding to restrict or remove content including stopping Lives or asking you to change stream titles. You are allowed to swear while you broadcast, but if you use a lot of profanity you should use the Mature tag. Remember that lots of young teens listen to content on Hilokal, and we are trying to make a safe space for all.
9. We don’t steal. Infringement of intellectual property rights, such as playing music that you do not own.
10. We don’t do porn or dating. Posting or displaying overtly sexual content, pornography or linking to pornographic sites is not for Hilokal. This includes all Dating solicitation.
11. We interact and debate respectfully. Promoting or inciting violence against any individual or group, including posting or displaying images of firearms or other weapons
12. We love, especially those who are different from us. Hate speech including any form of discrimination based on race, gender, age, sexual orientation, or religion is a hard no. That includes racial slurs of any kind.
13. We don’t encourage addictive behavior. We avoid engaging in, promoting, or participating in gambling as well as promoting, or encouraging the use of Alcohol, illegal/recreational drugs.
14. We use Hilokal in good faith. Avoid using Hilokal for commercial advertising or political fundraising unless officially approved by the Hilokal Team.
15. We respect the law. Illegal activity - if it’s illegal in real life, it's illegal on Hilokal.
How to Report
You can help us keep our Hilokal community strong by using the report function in our app
and web. If you’ve seen any inappropriate LIVE, comments or people
that violate our Community Guidelines, please let us know!
How to Report a LIVE in-app
1. Tap the ‘My page’ on the bottom right
2. Tap the ‘Settings’
3. Select the ‘Help’ category
How to Report a LIVE/Profile in web
1. Tap the ‘User profile photo’ in the table
2. Tap the ‘Report’
3. Select the ‘Option’
You can also click on ‘Contact’ in app/web to report any inappropriate content or people. Keep in mind that your information won’t get shared when you report something.
Affiliate Agreement
Last Updated: September 1, 2022
This HILOKAL CO., LTD. Affiliate Agreement (“Agreement”) contains the terms and conditions that govern your participation in the HILOKAL CO., LTD. Affiliate Program (“Program”), which is operated by HILOKAL CO., LTD. Interactive, Inc. and its affiliates (collectively, “we”, “us”, “our” or “HILOKAL”). Any person or entity that participates or attempts to participate in the Program (such person or entity, “you”, or an “Affiliate”) must accept this Agreement without change.
By registering for the Program, you have agreed to the terms and conditions of this Agreement, without change and have entered into a legal contract between you and HILOKAL CO., LTD.; provided, however, that this Agreement shall not be effective until we determine that you are eligible to participate in the Program as further described in Section 2. The HILOKAL CO., LTD. Terms of Service (the “Terms of Service”) separately govern your use of the HILOKAL CO., LTD. Service. To the extent there is any conflict between this Agreement and the Terms of Service, this Agreement will take precedence. All capitalized terms not defined in this Agreement have the respective meanings set forth in the Terms of Service.
1. Description of the Program. The Program permits you to monetize the broadcasting, streaming, distribution, and exhibition of your User Content through the products, services or programs described herein.
2. Eligibility and Compliance.
2.1. General Eligibility. As part of the enrollment process into the Program, you must submit a complete and accurate Program application (including all forms, documents, or certifications as may be required to satisfy any tax obligations with respect to payments under this Agreement). If you are an individual, you must be at least 13 years of age. If you are between the ages of 13 and 19 (or between 13 and the age of legal majority in your country of residence), you may only participate in the Program under the supervision of a parent or legal guardian who agrees to be bound by this Agreement. We will evaluate your application and notify you of its acceptance or rejection. We will determine your eligibility at our sole discretion.
If we (a) reject your application or (b) terminate your account in connection with any violation or abuse, including, but not limited to any violations of the Terms of Service and the Community Guidelines, you cannot attempt to re-join the Program without our advance written authorization.
2.2. Live Content Exclusivity. Solely for any live audio-visual work you choose to provide to us as User Content (your “Live HILOKAL CO., LTD. Content”), starting from beginning of the Initial Broadcast of any such Live HILOKAL CO., LTD. Content, and continuing for a period of twenty-four (24) hours following the end of the Initial Broadcast of such Live HILOKAL CO., LTD. Content (the “Exclusivity Period”), such Live HILOKAL CO., LTD. Content is exclusive to HILOKAL CO., LTD. (even as to you). During the Exclusivity Period of any Live HILOKAL CO., LTD. Content, you will not, nor permit or authorize any third party to, broadcast, stream, distribute, exhibit and otherwise make available such Live HILOKAL CO., LTD. Content in any manner. Notwithstanding the foregoing, you have the right to make any Live HILOKAL CO., LTD. Content available, during the Exclusivity Period, solely via the HILOKAL CO., LTD. Services. After the Exclusivity Period of any Live HILOKAL CO., LTD. Content, the license to such Live HILOKAL CO., LTD. Content will become non-exclusive and you will have the right to broadcast, stream, distribute, exhibit and otherwise make available such Live HILOKAL CO., LTD. Content in any manner and format desired by you. The “Initial Broadcast” means the initial broadcasting, streaming, distribution, or other exhibition of Live HILOKAL CO., LTD. Content via the internet, whether such Live HILOKAL CO., LTD. Content is broadcast on a real-time, live basis as the subject event is occurring or such Live HILOKAL CO., LTD. Content has been prerecorded and is being initially broadcast for the first time via any manner or method of streaming.
2.3. Compliance Requirements. You will ensure that the information in your Program application and otherwise associated with your account, including your email address and other contact information and identification of your HILOKAL CO., LTD. channel, is at all times complete, accurate, and up-to-date. You must comply with this Agreement, the Terms of Service, the Community Guidelines and the Bean Acceptable Use Policy, including its restrictions on solicitation of Bean (as defined below), each as updated from time to time, in order to participate in the Program and to receive Program Fees (as defined below). Please read them carefully. You must promptly provide us with information that we request to verify your compliance with this Agreement.
2.4. Violations. If you violate this Agreement, the Terms of Service or the Bean Acceptable Use Policy, in addition to any other rights or remedies available to us, we reserve the right to withhold (and you agree you will not be eligible to receive) Program Fees otherwise payable to you under this Agreement, whether or not directly related to such violation.
3. Program Fees. You may be eligible to receive the following fees under this Agreement as part of the Program (collectively, the “Program Fees”):
Bean and Supporting
HILOKAL CO., LTD., in its sole discretion, may make Bean available to HILOKAL CO., LTD. users to display, present or otherwise use in your channel in chat, or by other means. “Bean” means digital content (i.e., animated emoticons) that allow HILOKAL CO., LTD. Service users to celebrate moments and express appreciation for broadcasters using the “supporting” feature on the HILOKAL CO., LTD. Service. You will receive one U.S. cent ($.01) per Bean that is used by a viewer to support for you through chat, or other means (“Bean Revenue Share”), in connection therewith. you must comply with the Bean Acceptable Use Policy , including its restrictions on solicitation of Bean, as updated from time to time, in order to receive the Bean Revenue Share. The Bean Revenue Share may be adjusted by HILOKAL CO., LTD. from time to time, in its sole discretion, including, for Bean received by users on a promotional basis, purchased in different local jurisdictions or as otherwise required to prevent harm to HILOKAL CO., LTD.’s business interests. In addition, HILOKAL CO., LTD., in its sole discretion, may determine not to provide you with Bean Revenue Share for any use of Bean that is not consistent with the Bean Acceptable Use Policy, and as may be updated by HILOKAL CO., LTD. from time to time. HILOKAL CO., LTD. reserves the right to stop offering or supporting Bean at any time.
Qualifying Purchases
HILOKAL CO., LTD. may make specially-formatted links appear on your HILOKAL CO., LTD. channel page (a “Special Link”), which would direct HILOKAL CO., LTD. users to the purchase of a Product (as defined below). For every such purchase of a Product that is a Qualifying Purchase (as defined below), you will receive a fee (a “Product Purchase Fee”) that will be calculated as a certain percentage as published by HILOKAL CO., LTD. in the Supplemental Fees Statement, of (a) the purchase price of such Product, as such price was listed by HILOKAL CO., LTD. at the time of the Qualifying Purchase and in the currency in which the Qualifying Purchase was made, less (b) any special discounts or promotions, taxes, service charges, rebates, payment processing fees (e.g. credit card processing fees) and any other related transaction and processing expenses. Calculation of and eligibility to receive Product Purchase Fees will be further subject to any limitations or clarifications set forth in the Supplemental Fees Statement.
“Product” means a product that is set forth in the Supplemental Fees Statement and is associated with a program in which HILOKAL CO., LTD. places Special Links.
A “Qualifying Purchase” of a Product occurs when: (a) a user of HILOKAL CO., LTD. clicks through a Special Link on your HILOKAL CO., LTD. channel page; (b) such user purchases a Product(s) sold by HILOKAL CO., LTD. Interactive Inc., or a related entity that is designated in the Supplemental Fees Statement as a relevant seller of record; and (c) HILOKAL CO., LTD. receives a fully settled payment for the purchase by such user.If we pay you a Product Purchase Fee and later issue a refund or credit to the HILOKAL CO., LTD. user for such Qualifying Purchase (or receive a chargeback related to the Qualifying Purchase), we may offset the amount of the Product Purchase Fee we previously paid you for such Qualifying Purchase against future Product Purchase Fees or other amounts that would otherwise be payable to you under this Agreement, or require you to remit that amount to us.
Channel Subscription Services
HILOKAL CO., LTD. has the exclusive right to offer, promote and make available your User Content, in which such User Content has not been bundled with any third-party content, to end users and viewers of the HILOKAL CO., LTD. Services on a subscription, pay-per-view or similar fee (“
Channel Subscription Services
”). We may offer your User Content through such Channel Subscription Services at such rates, and subject to terms that are appropriate for the local market; as determined by us in our sole discretion. HILOKAL CO., LTD. has the exclusive right to collect the revenues from viewers and end users who have purchased Channel Subscription Services.
The Net Subscription Revenues for the Channel Subscription Services will be split 50% to you and 50% to us; provided that your User Content has been used for more than one year, you will take 80% of the net subscription revenue and HILOKAL CO., LTD. will hold the remaining 20%.
“
Net Subscription Revenues
” means the total revenues actually received by us from viewers and end users who have purchased Channel Subscription Services, less any: (a) billing and payments costs and all costs associated with transactions, which may include monthly and per-transaction processing charges, and merchant bank fees; (b) actual tax amounts related to the generation of such gross revenues to be paid to local, state, federal, and foreign entities, including VAT and sales taxes; and (c) returns, refunds, chargebacks, discounts, and credits.
Special Programs
From time to time, we may run general special programs(or “events” or “promotions”) that may provide you with the opportunity to earn additional or alternative fees (“Special Program Fees”). For the avoidance of doubt (and notwithstanding any time period described in this section), we reserve the right to discontinue or modify all or part of any special program at any time. Your participation in any special program will be subject to your agreement to any terms, rules or policies that we may require you to agree to in order to participate in such special program. If there is a conflict between this Agreement and the terms, rules, or policies for any special program, the latter terms, rules or policies will take precedence with respect to your participation in such special program. Payouts related to any prizes from HILOKAL CO., LTD. operated, or owned tournaments, are governed by the rules associated with that particular tournament; those are not considered Special Programs.
Advertisements
HILOKAL CO., LTD. has the exclusive right to sell and/or display advertisements of any nature (“Advertisements”) in connection with your User Content on the HILOKAL CO., LTD. Services.
4. Payment and Reporting.
4.1. Payment Terms. Program Fees payable by HILOKAL CO., LTD. to you will be paid to you on a monthly basis, within forty-five (45) days after the end of each calendar month, in United States Dollars, less (a) billing and payment costs (which may include monthly and pre-transaction processing charges and merchant bank fees); and (b) returns, refunds, chargebacks, discounts and credits; provided that you have timely delivered to HILOKAL CO., LTD. all documentation necessary and appropriate to effectuate payment (e.g., W9, and the like). If we are obligated to pay you any Program Fees in a currency that is not United States Dollars, we will convert such Program Fees at an exchange rate that we or our bank determine, which may include fees and charges for the conversion. We will pay you any Program Fees in a payment method that you choose from the payment options that we will make available for the Program. To ensure proper payment, you are responsible for providing and maintaining accurate contact and payment information through the HILOKAL CO., LTD. Service. Any changes to your contact and payment information will not be effective until at least seven days after submission to us. HILOKAL CO., LTD. will not be obligated to make a payment if the total amount to be paid to you under this Agreement is less than $50 (the “Payment Threshold”), and may instead accrue such payment obligation until such time as its overall obligation to you is at least the Payment Threshold. If any excess payment has been made to you for any reason whatsoever, we reserve the right to adjust or offset the same against any subsequent fees payable to you under this Agreement.
The following paragraph only applies to you if you reside in the USA or in a country that is not currently a member of the European Union:
If at any time there has been no substantial activity on your Program account for at least twelve consecutive months, and you have not earned at least $50 in Program Fees during that twelve month period, we may close your inactive account and terminate this Agreement. If you have accrued Program Fees in your account, a small maintenance fee will be deducted from your remaining balance. Any remaining balance will be paid to you.
The following paragraph only applies to you if you reside in a country that is currently a member of the European Union:
If at any time there has been no substantial activity on your Program account for at least twelve consecutive months, and you have not earned at least $50 in Program Fees during that twelve month period, we will have the right, upon seven (7) days’ notice, to (i) close your inactive account and terminate this Agreement and (ii) deduct a maintenance fee from your remaining balance. Any remaining balance will be paid to you.
4.2. Reporting. We will provide you with access to our dashboard which will provide data relating to Program Fees (“Reporting Data”). You acknowledge and agree that all Reporting Data is and will at all times be exclusively owned by us and will remain our confidential information.
4.3. Taxes. We may deduct or withhold any taxes that we may be legally obligated to deduct or withhold from any payment made to you under this Agreement, and payment to you as reduced by such deductions or withholdings will constitute full payment and settlement to you of such payment under this Agreement. Throughout your participation in the Program, you will provide us with any forms, documents, or certifications as may be required for us to satisfy any information reporting or withholding tax obligations with respect to any payments under this Agreement.
5. License(Copyright to Postings).
5.1. The copyright of the content posted by the user in the service belongs to the user himself.
5.2. When using the service, acts that infringe on the copyrights and other rights of other users or third parties are prohibited. Users are responsible for all disputes related to copyright while using the service, and if a legal problem is raised against the company from a third party in this regard, the user must indemnify the company and compensate for all damages.
5.3. In the event of infringement of rights in relation to the copyright of the content posted by the user in the service pursuant to Paragraph 1 of this Article, the procedure for reporting infringement and requesting suspension and resumption of posting is as follows.
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Copyright or Other Intellectual Property Infringement
1) The company respects the intellectual property rights of others and attaches great importance to protection thereof, and recommends that all users respect intellectual property rights while using the service. If a user infringes intellectual property rights in the service, it will be governed by our Intellectual Property Infringement Policy.
2) Copyright Infringement Operation Policy
Company may suspend posting of posted content in accordance with Article 102 of the Copyright Act (Limitation of Responsibility of Online Service Providers) and these Terms and Conditions for acts that infringe the copyrights or intellectual property rights of others within the service. You can cancel your account and block access to the service for your account.
3) Procedures for reporting copyright infringement and requesting to stop posting
Anyone who wishes to suspend the posting, duplication, or transmission of such postings because they believe that content provided on or through the Services has been used in a manner that infringes intellectual property rights owned or controlled by them (hereinafter referred to as “claimers”). ) Please fill out a request to stop transmission and duplication in accordance with Form 40 of the Enforcement Rule of the Copyright Act and submit it to the Service operation department of the company listed below along with the attached documents in the form. The “Request for Discontinuation of Transmission Reproduction” and attached documents submitted by the claimant to the company may be disclosed to users who have allegedly infringed copyright by posting related content other than the company that received them, and the claimant agrees to this.
4) Service operation department
Name and department name: Kang Min-hyeok, Service operation
Email : admin@hilokal.com
Postal address : 27, Dongil-ro 174-gil, Nowon-gu, Seoul (Gongneung-dong, Seoul Startup Didimteo)
5) Procedure after receipt of request to stop posting
that the company receives a request to stop copying or transmission that legitimately explains the infringement of rights from the claimant, the company shall suspend the posting, reproduction, and transmission of the posting within 24 business days and notify the right holder and the publisher of the posting. can notify you.
6) Request for resumption of posting, transmission, and duplication
Users who have been notified by the company that their postings, reproduction, and transmission have been suspended at the request of the right holder may request the resumption of posting, reproduction, or transmission by stating that their posting, reproduction, or transmission is based on a legitimate right . there is. To this end, the user must fill out a request for resumption of transmission and duplication in accordance with the Form No. 43 of the Enforcement Rule of the Copyright Act and submit it to the company's management support team together with the attached documents in the form.
7) Resumption of posting, duplication, and transmission of content
company receives the request for resumption of reproduction transmission and attached documents stating this justifiable right, the company may notify the claimant of the request for resumption and the expected date of resumption and resume posting, duplication, and transmission on the scheduled date. However, if the right holder notifies the company of the fact that the claimant has filed a lawsuit against the infringement, the company will not resume posting, duplication, or transmission of the post.
8) Notice to Users of Copyright Infringement
company may notify users of claims of infringement of copyright and intellectual property rights of content posted on the service through the user's notice board in the service. This notice may be known to other service users, so we recommend that users respect the copyrights and intellectual property rights of others when posting content. Users are informed that all liabilities or damages that may arise from being publicly notified about problems related to the use of the service rest with the individual user.
9) The company has the right to change this copyright infringement policy, and users are obliged to periodically check for changes to these terms and conditions. However, if the actual rights or obligations of users are modified due to changes in this policy, you may need to agree to the amended terms in order to continue to use the service. Disputes arising under this Policy will be resolved in accordance with the policies of the Terms and Conditions in effect at the time the dispute arises.
5.4. The company may use the contents posted by users for related service purposes (publicity, etc.) provided at home and abroad.
5.5. The scope of use of Paragraph 4 includes reproduction, modification, display, transmission, distribution, publication, and creation of secondary and editorial works of content posted by users within the service.
5.6. If the company uses the content posted by the user for commercial purposes or in a way not specified in Paragraph 4, the company may go through the process of obtaining the user's consent by phone, fax, e-mail, etc., and may provide separate compensation.
6. Data Privacy. You agree that our Privacy Policy (as may be updated from time to time) governs how we collect, use, and disclose your personal information. You acknowledge and agree that the information associated with any purchases through the HILOKAL CO., LTD. Service or any uses of any HILOKAL CO., LTD. Service belongs to HILOKAL CO., LTD..
7. Representations and Warranties. You represent, warrant, and covenant that (a) you are at least 13 years of age and have not been previously removed from or prohibited from receiving the HILOKAL CO., LTD. Services, (b) you will participate in the Program in accordance with this Agreement, (c) your participation in the Program will not violate any applicable laws, ordinances, rules, regulations, orders, licenses, permits, industry standards, judgments, decisions, or other requirements of any applicable governmental authority (including all such rules governing communications and marketing), (d) you have the full corporate right, power and authority to enter into this Agreement and to perform the acts required hereunder; (e) your execution of this Agreement, and your performance of your obligations and duties hereunder, do not and will not violate any agreement to which you are a party or by which you are otherwise bound; and (f) the information you provide in connection with the Program is accurate and complete at all times. You can update your information by contacting us through the HILOKAL CO., LTD. Service.
We do not make any representation, warranty, or covenant regarding the amount of Program Fees you can expect at any time in connection with the Program, and we will not be liable for any actions you undertake based on your expectations.
8. HILOKAL CO., LTD. Service Customers. Our customers are not, by virtue of your participation in the Program, your customers. As between you and us, all pricing, terms of sale, rules, policies and operating procedures concerning customer orders, customer service and product sales set forth on the HILOKAL CO., LTD. Service will apply to those customers, and we may change them at any time. You will not handle or address any contacts with any of our customers, and, if contacted by any of our customers for a matter relating to interaction with the HILOKAL CO., LTD. Service, you will state that those customers must follow contact directions on the HILOKAL CO., LTD. Service to address customer service issues.
9. Term and Termination. The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either you or us. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party notice of termination. We may withhold accrued unpaid Program Fees for a reasonable period of time following termination to ensure that the correct amount is paid (e.g., to account for any cancelations or returns). Upon any termination of this Agreement, all rights and obligations of the parties will be extinguished, except that the rights and obligations of the parties under Sections 8 and 11-16 will survive the termination of this Agreement. If you terminate the Agreement and your earned balance equals or exceeds the Payment Threshold, we will pay you your earned balance within approximately 45 days after the end of the calendar month in which the Agreement is terminated, pursuant to Section 4.1. Any earned balance below the Payment Threshold will remain unpaid. No termination of this Agreement will relieve either party for any liability for any breach of, or liability accruing under, this Agreement prior to termination.
10. Modifications. HILOKAL CO., LTD. reserves the right, at our discretion, to change, modify, add, or remove portions of this Agreement at any time (for example to reflect updates to the HILOKAL CO., LTD. Service or to reflect changes in the law). If HILOKAL CO., LTD. changes this Agreement, we will provide you notice of these changes, such as by sending an email, posting a notice on the HILOKAL CO., LTD. Service or updating the “Last Updated” date above. Please check this Agreement periodically for those changes. Modifications may include, for example, changes to the Program Fees, Program eligibility, payment procedures, and other Program requirements. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO TERMINATE THIS AGREEMENT. YOUR CONTINUED PARTICIPATION IN THE PROGRAM FOLLOWING THE EFFECTIVE DATE OF ANY MODIFICATION (E.G., THE DATE OF OUR POSTING OF A CHANGE NOTICE OR REVISED AGREEMENT OR THE DATE SPECIFIED IN ANY EMAIL TO YOU REGARDING SUCH MODIFICATION) WILL CONSTITUTE YOUR BINDING ACCEPTANCE OF THE CHANGE.
11. Disclaimers. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) THE PROGRAM AND THE CONTENT AND MATERIALS CONTAINED THEREIN ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY HILOKAL CO., LTD.; (B) HILOKAL CO., LTD., AND ITS AFFILIATES, PARTNERS, AND SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE PROGRAM, INCLUDING ANY INFORMATION, CONTENT OR MATERIALS CONTAINED THEREIN; (C) EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES SET FORTH IN THIS AGREEMENT, HILOKAL CO., LTD. DOES NOT MAKE ANY REPRESENTATION OR WARRANTY IN CONNECTION WITH THE SUBJECT MATTER OF THIS AGREEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM HILOKAL CO., LTD. FOR THE PROGRAM WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. YOU EXPRESSLY ACKNOWLEDGE THAT AS USED IN THIS SECTION 11, THE TERM “HILOKAL CO., LTD.” INCLUDES HILOKAL CO., LTD.’S OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS AND SUBCONTRACTORS.
12. Indemnification. You hereby release and agree to defend, hold harmless, and indemnify us, and/or our subsidiaries, affiliates, directors, officers, employees, agents, successors and assigns from and against any allegation or claim based on, or any loss, damage, settlement, cost, expense and any other liability (including but not limited to reasonable attorneys’ fees incurred and/or those necessary to successfully establish the right to indemnification), arising from or related to: (a) any act or omission by you, including, without limitation any breach of this Agreement (including your representations and warranties in Section 7 above) or allegation or claim of negligence, strict liability, willful misconduct or fraud of you; or (b) your access to or use of the Program.
13. Limitation of Liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE TO YOU FOR LOST REVENUE, LOST PROFITS, LOST BUSINESS, OR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM OR RELATING TO THIS AGREEMENT OR THE PROGRAM. FURTHER, OUR AGGREGATE LIABILITY TO YOU, UNDER ANY THEORY OF LIABILITY, IN CONNECTION WITH THIS AGREEMENT AND THE PROGRAM WILL NOT EXCEED THE FEES PAID OR PAYABLE TO YOU UNDER THIS AGREEMENT IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE EVENT GIVING RISE TO THE MOST RECENT CLAIM OF LIABILITY OCCURRED.
14. Relationship of Parties. You and we are, and will remain at all times, independent contractors, and nothing in this Agreement will be construed to create an agency, employment, fiduciary, representative or any other relationship between you and us. You will not represent yourself to be an employee, representative, or agent of us. You understand and agree that you do not have authority to bind us in any manner, or enter into any agreement or incur any liability on behalf of us.
15. Arbitration. Any dispute or claim relating in any way to this Agreement, the terms thereof, or your participation in the Program that arises between the parties (including the parties’ respective parent, affiliate and/or subsidiary entities) will be resolved by binding arbitration as described in this paragraph, rather than in court, except that (a) you may assert claims in a small claims court if your claims qualify, and (b) either party may bring suit by submitting to the courts in the aforementioned jurisdiction and waiving such party’s respective rights to any other jurisdiction to enjoin infringement or other misuse of intellectual property rights. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this Agreement as a court would. For you to begin an arbitration proceeding, you must send a letter requesting arbitration and describing the claim to HILOKAL CO., LTD.’s agent. Arbitration shall be conducted by the Korea Commercial Arbitration Board (“KCAB”) under its rules, including the KCAB’s Supplementary Procedures for Consumer-Related Disputes. Payment of all filing, administration, and arbitrator fees will be governed by the KCAB’s rules. We will reimburse those fees for claims totally less than $10,000 unless the arbiter determines the claims are frivolous. Likewise, we will not seek attorneys’ fees and costs from you in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on submissions, or in person in the county in which you are located, or the agreed upon jurisdiction described above. The parties agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, the parties each waive any right to a jury trial.
16. Miscellaneous.
16.1 Assignment. You may not assign this Agreement, by operation of law or otherwise, without our express prior written approval. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Any attempt to assign in violation of this section is void in each instance. We may assign this Agreement: (a) to any of our affiliates; or (b) in connection with any merger, consolidation, reorganization, sale of all or substantially all of our assets or any similar transaction.
16.2. Further Assurances. You will take or cause to be taken such further actions, and will execute, deliver and file or cause to be executed, delivered and filed such further documents and instruments, and will obtain such consents, as may be reasonably required or requested by us in order to effectuate fully the purposes, terms and conditions of this Agreement.
16.3. Waiver. The waiver by us of a breach of or a default under any provision of this Agreement will be in writing and will not be construed as a waiver of any subsequent breach of or default under the same or any other provision of this Agreement, nor will any delay or omission on our part to exercise or avail itself of any right or remedy that we have or may have hereunder operate as a waiver of any right or remedy.
16.4. Severability. Any determination that any provision of this Agreement, or any application thereof is invalid, illegal or unenforceable in any respect in any instance will not affect the validity, legality and enforceability of such provision in any other instance, or the validity, legality, or enforceability of any other provision of this Agreement, and such provision shall be deemed to be reinstated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law.
16.5. Captions and Section Headings. The captions and section and paragraph headings used in this Agreement are inserted for convenience only and will not affect the meaning or interpretation of this Agreement.
16.6. Entire Agreement. This Agreement contains the complete understanding between the parties with respect to their respective subject matter hereof and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and will not be modified except in writing, signed or otherwise agreed to by both parties, or by a change to this Agreement made by HILOKAL CO., LTD. as set forth in Section 10 above.