Role Play: Making a Doctor's Appointment

Doctor's Assistant: Good morning, Doctor Jensen's office. How may I help you? Patient: Hello, I'd like to make an appointment to see Doctor Jensen, please. Doctor's Assistant: Have you been in to see Doctor Jensen before? Patient: Yes, I have. I had a physical last year. Doctor's Assistant: Fine, what is your name? Patient: Maria Sanchez. Doctor's Assistant: Thank you, Ms. Sanchez, let me pull up your file... Okay, I've located your information. What's the reason for your making an appointment? Patient: I haven't been feeling very well lately. Doctor's Assistant: Do you need urgent care? Patient: No, not necessarily, but I'd like to see the doctor soon. Doctor's Assistant: Of course, how about next Monday? There's a slot available at 10 in the morning. Patient: I'm afraid I'm working at 10. Is there anything available after three? Doctor's Assistant: Let me see. Not on Monday, but we have a three o'clock opening next Wednesday. Would you like to come in then? Patient: Yes, next Wednesday at three would be great. Doctor's Assistant: All right, I'll pencil you in for three o'clock next Wednesday. Patient: Thank you for your help. Doctor's Assistant: You're welcome. We'll see you next week. Goodbye. Patient: Goodbye.