Dialogue: Taking Directions Over the Telephone

Doug: Hello, this is Doug. Susan: Hi Doug. This is Susan. Doug: Hi Susan. How are you? Susan: I'm fine. I have a question. Do you have a moment? Doug: Certainly, how can I help you? Susan: I'm driving to the conference center later today. Could you give me directions? Doug: Sure. Are you leaving home? Susan: Yes. Doug: OK, take a left onto Bethany street and drive to the freeway entrance. Take the freeway toward Portland. Susan: How far is it to the conference center from my home? Doug: It's about 20 miles. Continue on the freeway to exit 23. Take the exit and turn right onto Broadway at the stoplight. Susan: Let me repeat that. Take the freeway to exit 23 and turn right onto Broadway. Doug: That's right. Continue on Broadway for about two miles and then turn left onto 16th Ave. Susan: OK. Doug: On 16th Ave., take the second right into the conference center. Susan: Oh that's easy. Doug: Yes, it's very easy to get to. Susan: How long does it take to get there? Doug: If there's no traffic, about 25 minutes. In heavy traffic, it takes about 45 minutes. Susan: I'm leaving at 10 in the morning, so the traffic shouldn't be so bad. Doug: Yes, that's right. Can I help you with anything else? Susan: No that's it. Thanks for your help. Doug: OK. Enjoy the conference. Susan: Thanks, Doug. Bye.